Who supports your Guest WiFi network?
Do you have a member of staff who has the skills to operate your WiFi network? Are all of your staff able to troubleshoot any issues your guests might have with WiFi? Or would guest WiFi support be very useful to your business?
G5Zone™ provides 24/7 support for guest WiFi in Aberdeen and the rest of the UK. We know that round the clock IT support is essential for today’s business world which is why our G5Zone™ team are available over the phone 24/7.
Where do we support your Guest WiFi from?
We are based in Westhill near Aberdeen in Scotland. So if you need guest WiFi support you (or your guest) can give us a call on 01224 443 896. Our team are working with G5Zone™ everyday so are the best people to talk to when it comes to troubleshooting. They have experience dealing with lots of different WiFi issues for a variety of devices.
This means that if you or one of your guests is having any technical issues with G5Zone™ you can talk to one of our friendly team.
We are also able to provide handy pdfs with instructions on how to connect to G5Zone™. That means that you could have instructions available in easy to find locations for guests.
Our customers think we provide Excellent customer service
We contact our customers for feedback quarterly. It gives us a chance to discover if there is anything we can do better or if there are any issues with the WiFi.
We ask customers to score us as either Excellent, Good, Average or Poor.
We aim to get at least 85% Excellent and our staff work hard to ensure that this happens.