In this article you can find step by step instructions from G5Zone™ to help you find the MAC address of android phones and tablets.

Sometimes to aid troubleshooting your Wi-Fi connection issues we need the MAC address of your device. You might be thinking what is a MAC address? Or how do I find the mac address on my android phone? Don’t worry – the G5Zone™ engineers are here to help!

What is a MAC address?

The media access control address (MAC) address is a unique address assigned to the network card in your device. It works kind of like a postal address but instead of you receiving post through your letterbox; a network sends internet traffic to your mac address.

Why do G5 need my MAC address?

Simply: to help us troubleshoot any WiFi issue you might be having on a G5Zone™ network.

Public WiFi networks have to ask you for permission to manage your data as part of General Data Protection Guidelines (GDPR) in the UK. When you access any public WiFi network you should have signed terms and conditions in order to use it. The Terms and Conditions will mention having access to personal data. They need your permission because if you connect to a WiFi network then the network can see your MAC address. The MAC address is considered personal data in the GDPR, and it is subject to the GDPR rules. If you provide Public WiFi then you need to know about the legal compliance required.

You have to accept our Terms and Conditions before being able to access G5Zone™. If your device is having any trouble with a G5Zone™ WiFi network then our engineers can use your mac address to help troubleshoot. They can locate your device on any G5Zone™ network and look at detailed logs for its connection attempts.

How do I find my MAC address on Android?

Smartphone with headphones plugged in. Image to represent how to find mac address on Android phone

There are many different models of android devices out there but thankfully most of them let you find the mac address in a similar way. So we asked our engineers for their best tips on how to find mac address on android phones and tablets. They sent us over some step-by-step instructions to help you to find your mac address.

Android Phone

Finding the MAC Address on Android Phone

  1. On the Home screen, tap the Menu button and go to Settings.
  2. Tap About Phone.
  3. Tap Status or Hardware Information (depending on your model of phone).
  4. Scroll down to see your WiFi MAC address.

Android Tablet

Finding the MAC Address on Android Tablet

  1. Tap Menu>Settings
  2. Scroll down, tap About Tablet then tap Status and scroll down to view WiFi Mac address.

Can’t find your device listed?

Take a look at our mac address page to find instructions on how to locate your mac address on other devices.